At The Lip Studio KE, customer satisfaction is important to us. However, due to the nature of our products (personal care and cosmetics), we have a strict no-refund policy.
1. Refunds
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No refunds will be issued once an order has been delivered.
2. Exchanges
- Exchanges are only allowed within 24 hours of delivery.
- Products must be unused, unopened, and in their original packaging.
- Exchanges are subject to inspection and product availability.
